Support
The fastest way to get help. Email us and you’ll hear back from the people who actually build PixelFlow Studio — we aim to reply within one business day. Paid plans also get guaranteed response targets by priority, set out in the SLA.
support@pixelflow-studio.comTell us what you saw, which screen it was on, and what you expected instead — the more detail, the faster we can fix it. A broken screen is always urgent to us.
Report a problemThe things people ask most — what hardware you need, how offline playback works, roles, and pricing — answered on the home page.
Read the FAQCheck our live system status any time. And remember — your screens keep playing offline even during a dashboard outage. Our uptime commitment and service credits for paid plans are set out in the SLA.
Live statusView the SLAHelp guides and docs are on the way — for now, email is the quickest route to an answer. Already a customer? Sign in to PixelFlow Studio to manage your screens.